Austbrokers Member Services

Delivers market-leading products, services and business support to AUB Group’s partner brokers.

Our objective is to drive commercial success between brokers and insurers at all transaction levels to generate measurable growth for all partners. AMS delivers market-leading broker services and insurance products, including Insurance Placement, Technology Services, Claim and Loss Adjusting, Business Services, Education, Training and Advocacy.

AMS provides membership services to over 150 member brokers (Principals), to over 2000 brokers across Australia. Together AMS members makeup, approximately 25% of the SME Insurance market place and transact over $3.8 billion GWP per year.

AMS Capabilities

  • Insurance Market Placement Services – Capacity sourcing, Product design, wording, commercial terms and exclusivity and balance sheet risk opportunities
  • Partner placement support and advocacy
  • Insurer relationship management
  • Execute partner PI Program
  • Combined Insurance programs
AMS Technology Services
  • Product Delivery / Distribution – Commodity platform to drive efficiency in high-volume business and uplift existing platforms to a new ‘par’
  • Austbrokers ExpressCover: End to end delivery and services
  • Technology Programs and projects
  • General IT Services and support
  • Vendor Management
  • CBS tech support
  • License consolidation
AMS Claims
  • Centralised Claims capability to deliver enhanced value, scale and capacity – Potentially roll-in Procare – ‘Claims as a service’, expand existing TPAs and Claims Advocacy
  • Investigations and Loss Adjusting
  • Legal Services (Claims Litigation, Recoveries, General partner support)
  • Claims centralisation for CAT events / national disasters
AMS Business Services
  • Finance and Accounting
  • CBS Finance
  • HR Support (including Recruitment, if required)
  • Payroll
  • Compliance
  • Risk management support (Compliance risks, Op. risks, reputation risks, financial risks etc.)
  • Data and Analytics
  • Procurement (e.g. Travel, Corporate Credit Cards, EAP)
AMS Education
  • Training and Education (including Cadetship programs)
  • Conferences
  • Industry Advocacy and NIBA relationships
  • Research and reporting including Austbrokers Benchmarking


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