Our Purpose

Since our inception in 1985, we committed ourselves to safeguarding a stronger future for clients, partners, employees and shareholders - and we stand by that commitment today.

We’re building our company by placing clients at the heart of everything we do – providing products, services and solutions that help protect them from harm, damage and financial burden. Our partners and advisers provide trusted support and guidance to clients on the optimal combination of physical, people and financial risk solutions.

Our approach is backed by the same commitment to high-quality service that we’ve had from the start. Our services are designed to help our partners and operate safely, manage the business more profitably and achieve better outcomes for clients. Together we’re providing a safer and stronger future for all.

For clients

We’re dedicated to provide advice and options that extend beyond general business insurance into other business and personal protection products. Clients sit at the heart of everything we do and we never forget that we exist to provide a safer future for them, their business and their families.

For our partners

We’re dedicated to provide advice and options that extend beyond general business insurance into other business and personal protection products. Clients sit at the heart of everything we do and we never forget that we exist to provide a safer future for them, their business and their families.

For our employees

We employ talented individuals. Our people are the driving force of our business, and the reason we make it possible to provide market leading products, services and solutions to clients. We provide opportunities for them to grow in a nurturing and supportive environment.

For our Shareholders

We’re committed to ensuring strong returns and a growing business to safeguard our shareholders’ financial investment.

Our Values

At AUB Group we are guided by a universal set of values that describe the focus of our efforts.

Our goal is for all of our decisions and actions to reflect these core values. We believe that putting our values into practice creates the greatest benefits for our shareholders, partners, employees, suppliers and communities in which we serve.

Aspirational

We are progressive, explore opportunities for growth and continually raise the bar.
We aren’t afraid to fail, we learn from our mistakes and look for opportunities to improve and grow.
We take ownership, break outside our bubble and challenge the status quo.
We expect, encourage and value different opinions to get the best outcome.
We seek opportunities to develop and have a good understanding of our competitors, the industry and economy.

  • We aren’t afraid to fail, we learn from our mistakes and look for opportunities to improve and grow.
  • We take ownership, break outside our bubble and challenge the status quo.
  • We expect, encourage and value different opinions to get the best outcome.
  • We seek opportunities to develop and have a good understanding of our competitors, the industry and economy
Partnership and Relationship Driven

We are respectful, collaborative and seek to amplify potential
We take time to understand each other’s objectives and drivers before making a decision.
We confront difficult situations head on, if we see or hear something that is unacceptable we act.
We value and are respectful of each other’s time and contribution, we actively listen to and acknowledge each other.
We find synergies with partners, following through on commitments, communicate early and seek to understand individual circumstances.

Genuine

We are easy to deal with, honest and fair.
We listen to requests, if we have to say no, we say no respectfully and provide an explanation as to why.
When we say we will do something, we will do it. We are careful not to over promise.
We willingly step into conversations that might be uncomfortable having prepared ourselves by setting clear intentions and being prepared to listen with compassion.
We are in ongoing conversations with each other to create clarity and transparency.

Resourceful

We are creative and agile in our delivery of the best outcome
We take the initiative to be self-motivated, we apply a growth mindset and support people and processes to change and grow.
We know our strengths, we collaborate and network to share knowledge.
We know when not to over complicate things, we are respectful of each other’s time.
We are forward thinking and provide opportunities to test ideas, we change to improve.

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